Delivery time between 2 - 4 business days. Free shipping from €59,95 and free returns (Peninsula)

Delivery time between 2 - 4 business days. Free shipping from €59,95 and free returns (Peninsula)

PRIVACY POLICY

About us

We are Creaciones Euromoda SL and we treat your personal data as responsible for the treatment of them, we take charge of the use and protection of all the data that you provide us.

What do we use your data for?

We will use your data, among other things, to be able to manage your registration as a user, manage your product orders, answer inquiries and so that you can receive personalized communications, if you require it.

Why do we use them?

We are legitimated to treat your data for different reasons. The main one, is that we need to process your data in order to formalize the contract that binds us and accept to register and make a purchase or enjoy any of our services or functionalities, although there are other reasons that legitimize us, such as interest in attending your inquiries or the consent you give us to send you our communications, among other services.

With whom do we share your data?

We will share your data with providers that provide us with service and help us, give support, or be part of our chain of services necessary to serve the products. Mainly they are external collaborators with whom we have signed an agreement and are located inside or outside the regulatory framework of the European Union.

Your rights

You can exercise your rights of access, cancellation, rectification and opposition at any time. In the vast majority, you also have other rights, such as forbidding us from using your data or being able to carry them.

 

Privacy Policy, in detail:

 

1. Identification of the responsible

Creaciones Euromoda SL, company registered in the mercantile registry of the Province of Valencia, Volume 2.780 General 9º of the General Section of the Book of Sdes, Folio 158, Sheet Nº V-1.465, Inscription 1, and with NIF ESB-46661005.

(Hereinafter "We") Creaciones Euromoda SL is the person in charge of handling, managing and protecting your data.

For any questions about them, you can send an email to our Data Protection Delegate: tienda@creaciones-euromoda.com

2. Purpose of the processing of personal data

Depending on the products, services or functionalities that you want to enjoy at each moment we will need to collect some data or others, which generally, depending on the case, will be the following:

  • Identification data: (such as name, surname, language, country, contact information, delivery data)
  • Transactional information: (payment or card information, information about your purchases, orders, returns, etc).
  • Commercial information: if you are subscribed to our newsletter.
  • Data about your tastes or preferences.

Depending on the interaction you make with our platform, we will treat your personal data for different purposes:

a) To manage your registration as a user of the platform

If you decide to register on our platform, we will need your data in order to identify you as a user and give you access to the functionalities, products and services we offer on our platform.

b) Development and compliance with the purchase-sale contract and execution of the purchase-sale and service contract.

The treatment of your data we need for the execution of the contract of sale or provision of services.

c) To attend your requests or requests

We will only treat the personal data that are necessary to manage or resolve your request or request.

d) To serve Marketing purposes.

  • In case of authorizing us, we can offer you through electronic channel commercial information related to the provision, improvement, update of products or services, as well as promotions or discounts, among others. 
  • Disseminate on the platform or through our channels (social networks) photographs or images that you have publicly shared, as long as you have given us authorization to do so.

e) Usability and quality analysis

If you access our platform, we indicate that we will be treating your navigation data for analytical and statistical purposes, that is, to understand how users behave and be able to introduce the appropriate improvements.

3. Period of conservation of your data

a) Registration as users of the platform

Until you tell us otherwise, we will treat your data the time you maintain the user status (until you decide to unsubscribe).

b) Development and compliance with the purchase-sale contract and execution of the purchase-sale and service contract.

We will process your data for the time necessary to process the purchase of the products or services you have requested, including possible returns or complaints associated with the purchase of the product or service.

c) Customer service

We will treat your data as long as necessary to meet your needs.

d) Marketing

We will treat your data until you unsubscribe from the newsletter.

e) Usability and quality analysis

We will treat your data in specific periods of time when we proceed to perform an action or quality analysis of our services or until we can anonymize your browsing data.

 In spite of treating your data during the time strictly necessary to fulfill the purpose for which they have been required, we will keep them later duly stored and protected during the time that could arise responsibilities derived from the treatment, derived from the compliance with the current regulations in each moment. Once passed and proscribed the possible actions, we will proceed to suppress the personal data.

4. Transfer of your data

In order to be able to comply with the purposes mentioned in this Privacy Policy, it is necessary that we share your personal data with third parties that provide us with the services we mentioned:

  • Financial entities.
  • Detection and fraud prevention entities.
  • Technology service provider
  • Supplier and collaborators of logistics, transport and delivery services.
  • Marketing and advertising service providers.

All those service providers located outside the European Economic Area that do not provide a level of data protection comparable to that of the EU, we inform you that we transfer your data with total guarantees and always keeping the protection of your data.

5 Rights of the user

Our privacy policy offers you a series of rights in relation to the management of the data that our services imply. You can always execute them by writing an email to tienda@creaciones-euromoda.com indicating the reason and the right you want to exercise. In case we consider it necessary to identify you, we can request a copy of a document proving your identity.

  • Right to access: know the data we are dealing with and the characteristics of the treatment we are carrying out.
  • Right of rectification: you can request the modification of your data to suffer some change or error so that they are always true.
  • Portability right: To obtain a copy in an interoperable format of the data that is being processed.
  • Right to limitation of treatment in the cases collected.
  • Right of opposition: Request the cessation of commercial communications in the terms indicated above.
  • Right to suppress: Request the deletion of your data when the treatment is no longer necessary for its purpose.

6. Third party data

If you provide us with information from third parties in order to fulfill the purpose of buying products or services, you will be responsible for ensuring that this information is accurate and informing them about the purposes and use we make of the data.

7. Changes in the privacy policy

We keep the right to be able to make the modifications that we believe are appropriate in order to continue complying with the obligations of the law. In case of making any changes, we will always notify you through any of the communication channels of our platform. In case of relevant changes in the conditions of use, we will send you a personalized email so that you can review the changes in question and you can evaluate them, and in your case, oppose or unsubscribe from any service or functionality.

In any case, we recommend that you review our Privacy policy from time to time.

8. Information about cookies

We use cookies and similar devices to facilitate your navigation on the platform, to know how you interact with Us and to be able to show you advertising based on your browsing. You can read our cookie policy here.

 

Cookies policy

What is a cookie?

Cookies are small text files that are installed on your computer, mobile or tablet and contain information about what you have done on this website.

This information is used for such useful things as that you do not have to enter your username and password every time you enter a certain web page, or to show you advertising of products that you have previously investigated.

Why do we use cookies?

Cookies help us improve your browsing experience and detect improvements to our website.

What cookies do we use and what do they do?

On this site we use our own and third-party cookies:

Type of Cookies Installer Name Expiration Utility
First-party cookies WordPress comment_author Temporary according to browser Save your data only if you comment a post so you do not have to put them with each new comment.
comment_author_email
comment_author_url
_qca It is used to analyze web traffic
Third-party cookies Google Analytics _utma 2 years Connect with Google Analytics and serve to know, anonymously, how you have used this website
_utmb 30 minutes
_utmc At the end of the session
_utmv 6 months
_utmz 6 months
eu_cn Permanent
_lipt 1 month
_bcookie

What happens if you deactivate cookies?

If you deactivate cookies it is possible that some of our services may not work correctly.

Consent

Continue browsing this website implies the consent and acceptance of our cookies.

To rectify this consent, follow the instructions in the following section.

How to change the settings or disable cookies?

To change, block or delete cookies enter the configuration options of your browser and follow the instructions:

  • Internet Explorer: Tools -> Internet Options -> Privacy -> Settings.
    If you want more information visit the Microsoft support or the browser Help.
  • Firefox: Tools -> Options -> Privacy -> History -> Custom Settings.
    If you want more information visit the Mozilla support or the browser Help.
  • Chrome: Settings -> Show advanced options -> Privacy -> Content settings.
    If you want more information visit the Google support or the browser Help.
  • Safari: Preferences -> Security.
    If you want more information visit the Apple support or the browser Help.

If you do not use any of these browsers, select in your browser the "Help" tab and the "Cookies" option to obtain information about the location of the cookie folder.

Updates and changes in our cookies policy

This policy may change to meet future changes to the Cookies Act Real Decreto-ley 13/2012, that's why we recommend you check this information periodically.